Demand of the question Introduction. What is citizen’s charter? Body. Need of citizen’s charter. It’s effectiveness in India. Conclusion. Way forward. The citizen’s charter is a written, voluntary declaration by service providers about their service standards, choice, accessibility, non-discrimination, transparency and accountability. It is a useful way of defining with the stakeholders what service should … Continue reading [Answered] What is Citizen Charter? Discuss it’s purpose and effectiveness in India?