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Source- This post on Project NAMAN has been created based on the article “INDIAN ARMY LAUNCHES PROJECT NAMAN: SPARSH-CENTRIC COMMON SERVICE CENTRES ESTABLISHED ACROSS INDIA” published in “PIB” on 31st August 2024.
Why in News?
The Indian Army initiated the first phase of Project NAMAN, with General Upendra Dwivedi, Chief of the Army Staff, and Mrs. Sunita Dwivedi, President of the Army Wives Welfare Association (AWWA).
Project NAMAN
Aspects | Description |
About | 1. The first phase was launched in August 2024 by General Upendra Dwivedi, Chief of the Army Staff. 2. The project ensures care and support for veterans and their families extending services to military stations and surrounding localities. |
Objective | To provide dedicated support and services to Defence Pensioners, Veterans, and their families through a streamlined digital pension system called SPARSH (System for Pension Administration Raksha). |
Features | 1. Project NAMAN is focused on implementing SPARSH (System for Pension Administration Raksha) which is a digital pension system designed to simplify and automate pension-related processes for Defence Pensioners. |
About SPARSH Portal:
1. SPARSH is an integrated system for automation of sanction and disbursement of defence pension.
2. The portal processes pension claims and credits pension directly into the bank accounts of defence pensioners without relying on any external intermediary.
3. The portal is also available for pensioners to view their pension related information, access services and register complaints for redressal of grievances.
4. As part of the SPARSH system, Service Centres will be established to provide last mile connectivity to pensioners who may be unable to directly access the SPARSH portal for any reason.
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