{"id":115818,"date":"2021-07-01T19:25:26","date_gmt":"2021-07-01T13:55:26","guid":{"rendered":"https:\/\/blog.forumias.com\/?p=115818"},"modified":"2021-07-01T19:25:26","modified_gmt":"2021-07-01T13:55:26","slug":"how-police-can-serve-citizens-better","status":"publish","type":"post","link":"https:\/\/forumias.com\/blog\/how-police-can-serve-citizens-better\/","title":{"rendered":"How police can serve citizens better"},"content":{"rendered":"\n<p><strong>Source:\u00a0<\/strong><a href=\"https:\/\/indianexpress.com\/article\/opinion\/columns\/police-reforms-supreme-court-national-crime-records-bureau-7383390\/\">Indian Express<\/a><\/p>\n<p><strong>Synopsis: <\/strong>There is need to enhance the efficiency of Police using technology.<\/p>\n<h5><strong>Introduction:<\/strong><\/h5>\n<ul>\n<li>Even though the Ministry of Home Affairs (MHA) earmarked about Rs 20,000 crore for the modernisation of police (2017-2020), for schemes such as crime and criminal tracing networks and system (CCTNS), police wireless and e-prisons, there is <strong>lack of prioritization of technology.<\/strong><\/li>\n<li>Also, Supreme Court-mandated police reforms of 2006 are not implemented fully in all states.<\/li>\n<\/ul>\n<h5><strong>Implications of inefficient Police:<\/strong><\/h5>\n<ul>\n<li>Firstly, delays in settlement of criminal, labour and civil disputes.\n<ul>\n<li>The economic cost is reflected in the <strong>reluctance of foreign companies<\/strong> to set up manufacturing and commercial ventures in India.<\/li>\n<\/ul>\n<\/li>\n<li>Secondly, the <strong>social implications<\/strong> can be seen from the report, \u201cCrime in India 2019\u201d, published by the National Crime Records Bureau.\n<ul>\n<li>As per the report, 25,023 cases of assault on women, 11,966 rape cases and 4,197 \u201cdowry deaths\u201d have been pending trial for five to 10 years.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Other issues:<\/strong>\n<ul>\n<li>Police leaders do not understand the difficulties that citizens face at the police station level.<\/li>\n<li>Citizens fail to hold police accountable for non-use of technology.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5><strong>Why is there need of technology to enhance efficiency of police?<\/strong><\/h5>\n<ul>\n<li><strong>Overburdened police:<\/strong> Along with prevention and detection of crime and maintenance of law and order, police stations in India undertake numerous daily tasks.\n<ul>\n<li>for example, providing verifications and no objection certificates of different kinds to citizens. They supply crucial documents too.<\/li>\n<li>The <strong>Bureau of Police Research &amp; Development (BPR&amp;D)<\/strong> had identified 45 such tasks in 2017.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ease of business<\/strong>: the procedures are non-transparent and timelines are often blurred which encourages corrupt practices.\n<ul>\n<li>For instance, in Maharashtra, where a former home minister and top police officers, including former Mumbai\u2019s former commissioner, are facing allegations of extortion.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Time bound delivery of services: <\/strong>The India Justice Report (IJR) 2020 has studied the e-portals of various state police organisations that provide citizen-centric services.\n<ul>\n<li>Punjab, Himachal, Maharashtra and Andhra Pradesh seem to be doing well.<\/li>\n<li>But, despite the push for digitisation, no state offers the complete services.<\/li>\n<li>Users face numerous problems of accessibility to these services.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ease of use:<\/strong> the language of e-portals needs attention.\n<ul>\n<li>IPJ 2020 found that \u201cmost sites were available in English or Hindi, but not necessarily in the state language\u201d.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5><strong>Way forward:<\/strong><\/h5>\n<ul>\n<li><strong>E-governance<\/strong>: it can reduce the burden of police officers.\n<ul>\n<li>User-friendly citizens portals for obtaining passports and driving licences have been game-changers.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Improvement in investigation and prosecution<\/strong>: all criminal trials must be completed within a year.<\/li>\n<li><strong>More Investment: <\/strong>The IJR 2020 audit confirms that states need to invest more resources to upgrade their e-portals for providing basic services to the citizens.<\/li>\n<li><strong>States can take up crucial service delivery mechanism<\/strong>.\n<ul>\n<li>large number of young technology enthusiastic police officers can lead cost-effective initiatives.<\/li>\n<li>for instance, in Pune Police Commissionerate, additional commissioner, an engineer from BITS Pilani, initiated <strong>\u201ctechnology for citizens\u201d<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>To transform India maximum information and services through portals has to be provided within specified timelines. An efficient and well-oiled criminal justice system not only helps citizens but helps a country politically, socially and economically.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Source:\u00a0Indian Express Synopsis: There is need to enhance the efficiency of Police using technology. Introduction: Even though the Ministry of Home Affairs (MHA) earmarked about Rs 20,000 crore for the modernisation of police (2017-2020), for schemes such as crime and criminal tracing networks and system (CCTNS), police wireless and e-prisons, there is lack of prioritization&hellip; <a class=\"more-link\" href=\"https:\/\/forumias.com\/blog\/how-police-can-serve-citizens-better\/\">Continue reading <span class=\"screen-reader-text\">How police can serve citizens better<\/span><\/a><\/p>\n","protected":false},"author":10316,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[1230,9],"tags":[],"class_list":["post-115818","post","type-post","status-publish","format-standard","hentry","category-9-pm-daily-articles","category-public","entry"],"jetpack_featured_media_url":"","views":{"total":0,"cached_at":"","cached_date":1703931366},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/115818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/users\/10316"}],"replies":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/comments?post=115818"}],"version-history":[{"count":0,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/115818\/revisions"}],"wp:attachment":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/media?parent=115818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/categories?post=115818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/tags?post=115818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}