{"id":262415,"date":"2023-09-30T19:35:10","date_gmt":"2023-09-30T14:05:10","guid":{"rendered":"https:\/\/blog.forumias.com\/?p=262415"},"modified":"2023-09-30T20:42:40","modified_gmt":"2023-09-30T15:12:40","slug":"union-minister-launches-the-intelligent-grievance-monitoring-system-igms-2-0-public-grievance-portal-and-automated-analysis-in-tree-dashboard-portal-of-darpg","status":"publish","type":"post","link":"https:\/\/forumias.com\/blog\/union-minister-launches-the-intelligent-grievance-monitoring-system-igms-2-0-public-grievance-portal-and-automated-analysis-in-tree-dashboard-portal-of-darpg\/","title":{"rendered":"Union Minister launches the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard portal of DARPG"},"content":{"rendered":"\n<p><b>Source: <\/b><span style=\"font-weight: 400;\">The post is based on the article<\/span><b> \u201c<\/b><b>Union Minister launches the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard portal of DARPG<\/b><b>\u201d<\/b><span style=\"font-weight: 400;\"> published i<\/span><b>n \u201cPIB\u201d on 30th September 2023.<\/b><\/p>\n<h2><b>What is the News?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Union Minister of State for Personnel has launched the Intelligent Grievance Monitoring System (IGMS) 2.0 public grievance portal.<\/span><\/p>\n<h2><b>What is Intelligent Grievance Monitoring System (IGMS) 2.0?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">IGMS is an artificial intelligence(AI) driven Grievance Monitoring System.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It aims to enhance the efficiency of the public grievance redressal process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Developed by the Department of Administrative Reforms and Public Grievances (DARPG) in collaboration with IIT Kanpur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The system provides real-time analysis of grievances received and resolved, as well as state-wise and district-wise data.It also helps identify the root cause of grievances, allowing for targeted interventions.<\/span><\/p>\n<p><b>Significance:<\/b><span style=\"font-weight: 400;\"> In India, the common man raises around 20 lakh grievances annually on the CPGRAMS portal.However, manually classifying and monitoring these grievances is a challenging and time-consuming task.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2013 Therefore, the launch of the IGMS 2.0 Dashboard will significantly expedite the grievance redressal process, enabling the concerned ministries and departments to respond more effectively.<\/span><\/p>\n<h2><b>What is the Centralized Public Grievances Redress and Monitoring System (CPGRAMS)?<\/b><\/h2>\n<p><a href=\"https:\/\/forumias.com\/blog\/cpgrams\/\"><b>Click Here to read<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Source: The post is based on the article \u201cUnion Minister launches the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard portal of DARPG\u201d published in \u201cPIB\u201d on 30th September 2023. What is the News? The Union Minister of State for Personnel has launched the Intelligent Grievance Monitoring System&hellip; <a class=\"more-link\" href=\"https:\/\/forumias.com\/blog\/union-minister-launches-the-intelligent-grievance-monitoring-system-igms-2-0-public-grievance-portal-and-automated-analysis-in-tree-dashboard-portal-of-darpg\/\">Continue reading <span class=\"screen-reader-text\">Union Minister launches the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard portal of DARPG<\/span><\/a><\/p>\n","protected":false},"author":10317,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[1566,956,1738,9],"tags":[11872,3590],"class_list":["post-262415","post","type-post","status-publish","format-standard","hentry","category-daily-factly-articles","category-schemes-and-programs","category-science-and-technology-daily-factly-articles","category-public","tag-9pm-daily-factly","tag-pib","entry"],"jetpack_featured_media_url":"","views":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/262415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/users\/10317"}],"replies":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/comments?post=262415"}],"version-history":[{"count":0,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/262415\/revisions"}],"wp:attachment":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/media?parent=262415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/categories?post=262415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/tags?post=262415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}