{"id":364064,"date":"2026-06-01T16:34:11","date_gmt":"2026-06-01T11:04:11","guid":{"rendered":"https:\/\/forumias.com\/blog\/?p=364064"},"modified":"2026-06-01T16:34:11","modified_gmt":"2026-06-01T11:04:11","slug":"ai-enabled-voice-chatbot-samadhan-didi","status":"publish","type":"post","link":"https:\/\/forumias.com\/blog\/ai-enabled-voice-chatbot-samadhan-didi\/","title":{"rendered":"AI-enabled Voice Chatbot \u2018Samadhan Didi\u2019"},"content":{"rendered":"<div class=\"content-box-green\">\n<p><strong>News:<\/strong>\u00a0Dr Jitendra Singh launched the CPGRAMS AI-enabled Voice Chatbot \u201cSamadhan Didi\u201d at Kartavya Bhawan, New Delhi.<\/p>\n<\/div>\n<h2 class=\"red-h2-box\"><strong>About AI-enabled Voice Chatbot \u2018Samadhan Didi\u2019<\/strong><\/h2>\n<figure id=\"attachment_364071\" aria-describedby=\"caption-attachment-364071\" style=\"width: 437px\" class=\"wp-caption aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-364071\" src=\"https:\/\/i0.wp.com\/forumias.com\/blog\/wp-content\/uploads\/2026\/06\/Source-CNBC.jpg?resize=437%2C249&#038;ssl=1\" alt=\"AI-enabled Voice Chatbot \u2018Samadhan Didi\u2019\" width=\"437\" height=\"249\" srcset=\"https:\/\/i0.wp.com\/forumias.com\/blog\/wp-content\/uploads\/2026\/06\/Source-CNBC.jpg?resize=300%2C171&amp;ssl=1 300w, https:\/\/i0.wp.com\/forumias.com\/blog\/wp-content\/uploads\/2026\/06\/Source-CNBC.jpg?resize=1024%2C583&amp;ssl=1 1024w, https:\/\/i0.wp.com\/forumias.com\/blog\/wp-content\/uploads\/2026\/06\/Source-CNBC.jpg?resize=768%2C437&amp;ssl=1 768w, https:\/\/i0.wp.com\/forumias.com\/blog\/wp-content\/uploads\/2026\/06\/Source-CNBC.jpg?w=1531&amp;ssl=1 1531w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><figcaption id=\"caption-attachment-364071\" class=\"wp-caption-text\">Source &#8211; CNBC<\/figcaption><\/figure>\n<ul>\n<li style=\"text-align: left;\"><strong>&#8216;Samadhan Didi&#8217;<\/strong> is an <strong>AI-enabled voice chatbot<\/strong> that makes public <strong>grievance redressal simpler, more accessibley, and multilingual.<\/strong><\/li>\n<li><strong>Developed by: <\/strong>The <strong>Department of Administrative Reforms and Public Grievances (DARPG)<\/strong> developed it in <strong>collaboration with <a href=\"https:\/\/forumias.com\/blog\/bhashini-initiative\/\">Bhashini<\/a>.<\/strong><\/li>\n<li style=\"text-align: left;\"><strong>Platform Integrated:<\/strong> It is fully integrated into the <a href=\"https:\/\/forumias.com\/blog\/cpgrams\/\">Centralised Public Grievance Redress and Monitoring System <\/a><strong>(CPGRAMS).<\/strong><\/li>\n<li><strong>Key Features:<\/strong>\n<ul>\n<li><strong>Voice-Based Grievance Filing:<\/strong> Citizens can <strong>lodge grievances by simply speaking in their own language<\/strong> and describing their concerns in plain words.<\/li>\n<li><strong>Automatic Grievance Classification:<\/strong> The <strong>chatbot understands the concern, asks relevant clarifying questions, identifies the appropriate Ministry, Department, category, and sub-category<\/strong>, and files the grievance with the correct authority.<\/li>\n<li><strong>Multilingual Accessibility:<\/strong> The system <strong>supports the 22 languages of the Eighth Schedule of the Constitution<\/strong>, and additional languages <strong>such as Bhojpuri, Garo, Khasi, Mijo, and Bodhi are being added in phases.<\/strong><\/li>\n<li><strong>AI and Language Integration<\/strong>: The chatbot <strong>combines Bhashini\u2019s language capabilities with grievance-classification models trained on CPGRAMS data<\/strong> to provide a seamless experience across Indian languages.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>News:\u00a0Dr Jitendra Singh launched the CPGRAMS AI-enabled Voice Chatbot \u201cSamadhan Didi\u201d at Kartavya Bhawan, New Delhi. About AI-enabled Voice Chatbot \u2018Samadhan Didi\u2019 &#8216;Samadhan Didi&#8217; is an AI-enabled voice chatbot that makes public grievance redressal simpler, more accessibley, and multilingual. Developed by: The Department of Administrative Reforms and Public Grievances (DARPG) developed it in collaboration with&hellip; <a class=\"more-link\" href=\"https:\/\/forumias.com\/blog\/ai-enabled-voice-chatbot-samadhan-didi\/\">Continue reading <span class=\"screen-reader-text\">AI-enabled Voice Chatbot \u2018Samadhan Didi\u2019<\/span><\/a><\/p>\n","protected":false},"author":10401,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[1566,1760,956,12039],"tags":[11872],"class_list":["post-364064","post","type-post","status-publish","format-standard","hentry","category-daily-factly-articles","category-polity-and-nation","category-schemes-and-programs","category-knolls","tag-9pm-daily-factly","entry"],"jetpack_featured_media_url":"","views":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/364064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/users\/10401"}],"replies":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/comments?post=364064"}],"version-history":[{"count":0,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/364064\/revisions"}],"wp:attachment":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/media?parent=364064"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/categories?post=364064"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/tags?post=364064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}