{"id":70318,"date":"2020-11-21T17:41:45","date_gmt":"2020-11-21T12:11:45","guid":{"rendered":"https:\/\/blog.forumias.com\/?p=70318"},"modified":"2021-05-10T18:16:11","modified_gmt":"2021-05-10T12:46:11","slug":"digital-nation-on-delivery-of-citizen-services","status":"publish","type":"post","link":"https:\/\/forumias.com\/blog\/digital-nation-on-delivery-of-citizen-services\/","title":{"rendered":"Digital nation: On delivery of citizen services"},"content":{"rendered":"<p><strong>Context:\u00a0<\/strong>The true measure of digitalisation would be smooth delivery of all citizen services.<\/p>\n<p><span style=\"font-size: 14pt;\"><strong>Analyse the development of India as a digital nation.<\/strong><\/span><\/p>\n<ul>\n<li><strong>Measure of digital nation:<\/strong>\u00a0The true measure of digital nation is the readiness of governments to use technology to create open, participatory public systems that citizens consider trustworthy.<\/li>\n<li><strong>Result of internet access:<\/strong>\u00a0Affordable smartphones and Internet access have made India a digital nation with an estimated 750 million connections and a thriving financial technology sector.<\/li>\n<li><strong>Digital platforms in Covid-19:<\/strong>\u00a0Digital platforms providing goods and services, including online education and telemedicine, have grown vigorously during the COVID-19 pandemic, while many professionals have maintained productivity by working from home.<\/li>\n<li><strong>Schemes and services:<\/strong>\u00a0Government-to-citizen services using Common Service Centres for:<\/li>\n<li>Advice to agriculturists.<\/li>\n<li>Digital payments of welfare benefits through bank accounts.<\/li>\n<li>Online legal advice to four lakh people under the Tele-Law scheme.<\/li>\n<\/ul>\n<p><strong>Discuss the sectors which has potential for developing India\u2019s digital governance.<\/strong><\/p>\n<ul>\n<li><strong>Digital method in road safety:<\/strong>\u00a0If digital methods were applied to other sectors, such as road safety, the results could be dramatic as it can potentially reduce the accident mortality rate of about 1,50,000 deaths a year.<\/li>\n<li><strong>Technology in social sectors:<\/strong>\u00a0Enhanced adoption of technology in health and education;\n<ul>\n<li>The nucleus plan is Ayushman Bharat, with a digital health identity for all.<\/li>\n<li>It should be possible to achieve measurable progress early on at least on one UHC component such as access to free, essential prescription drugs.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Issuing a digital health ID<\/strong>: A digital health ID would help prescribe and dispense essential medicines free.<\/li>\n<li>The Planning Commission estimated that the public procurement cost for this, in 2011, would be 0.1% to 0.5% of GDP<\/li>\n<li><strong>Transformation of internal process<\/strong>: \u00a0Efficient digital government depends on transforming internal processes, and fixing deadlines for service delivery.<\/li>\n<\/ul>\n<p><strong>Way forward<\/strong><\/p>\n<ul>\n<li>If digital has to become a way of life, redefining the complex functioning of citizen-centric services would be a good place to start, with deadlines for government departments.<\/li>\n<li>Governance must achieve is a reliable system of digital welfare.<br \/>\n<hr \/>\n<\/li>\n<\/ul>\n<blockquote class=\"wp-embedded-content\" data-secret=\"HfjInn2rwr\"><p><a href=\"https:\/\/forumias.com\/blog\/economy-news\/international-trade-news\/\">International Trade News<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;International Trade News&#8221; &#8212; Free UPSC IAS Preparation For Aspirants\" src=\"https:\/\/forumias.com\/blog\/economy-news\/international-trade-news\/embed\/#?secret=6ZRX57s7F0#?secret=HfjInn2rwr\" data-secret=\"HfjInn2rwr\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Context:\u00a0The true measure of digitalisation would be smooth delivery of all citizen services. Analyse the development of India as a digital nation. Measure of digital nation:\u00a0The true measure of digital nation is the readiness of governments to use technology to create open, participatory public systems that citizens consider trustworthy. Result of internet access:\u00a0Affordable smartphones and&hellip; <a class=\"more-link\" href=\"https:\/\/forumias.com\/blog\/digital-nation-on-delivery-of-citizen-services\/\">Continue reading <span class=\"screen-reader-text\">Digital nation: On delivery of citizen services<\/span><\/a><\/p>\n","protected":false},"author":61,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"categories":[1230,8043,1351,1310],"tags":[1415,1413],"class_list":["post-70318","post","type-post","status-publish","format-standard","hentry","category-9-pm-daily-articles","category-current-affairs-cat","category-daily-news","category-daily-news-updates","tag-gov_0","tag-st_5","entry"],"jetpack_featured_media_url":"","views":{"total":0,"cached_at":1700786421,"cached_date":1704866416},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/70318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/comments?post=70318"}],"version-history":[{"count":0,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/posts\/70318\/revisions"}],"wp:attachment":[{"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/media?parent=70318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/categories?post=70318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forumias.com\/blog\/wp-json\/wp\/v2\/tags?post=70318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}