1930 helpline stands between online fraudsters and gullible customers; ₹306 crore saved since 2021

Source: The post is based on the article “1930 helpline stands between online fraudsters and gullible customers; ₹306 crore saved since 2021” published in The Hindu on 3rd April 2023

What is the News?

Around 1.33 lakh people across the country were able to get stolen money back after reporting the fraud on the toll-free helpline number 1930. 

What is the 1930 Helpline Number?

1930 was launched in 2021 by the Ministry of Home Affairs (MHA).

It is a toll-free helpline number to get assistance in lodging online cyber complaints.

It is one of the key components of the Indian Cyber Crime Coordination Centre(I4C).

What are the other steps taken by the Central Government against Cyber Crimes?

‘Police’ and ‘Public Order’ are State subjects as per the Seventh Schedule of the Constitution of India. States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes including cybercrime through their Law Enforcement Agencies (LEAs).

The Central Government has taken various measures to supplement the efforts of States/UTs which include the following:

– The Ministry of Home Affairs has provided financial assistance under the ‘Cyber Crime Prevention against Women and Children (CCPWC)’ Scheme, to the States/UTs. The scheme aims to improve their capacity building such as setting up cyber forensic-cum-training laboratories, hiring junior cyber consultants and training LEAs’ personnel, public prosecutors and judicial officers.

– Ministry of Home Affairs operationalized the National Cyber Crime Reporting Portal www.cybercrime.gov.in to provide a centralized mechanism to the citizens for online reporting of all types of cybercrime incidents, with a special focus on cyber crimes against women and children.

– The Massive Open Online Courses (MOOC) platform under the I4C called ‘CyTrain’ portal has been developed. CyTrain portal helps in the capacity building of Police Officers/Judicial Officers through online courses on critical aspects of cybercrime investigation, forensics, prosecution etc. along with certification.