Problems faced by Gig workers

Source-This post on Problems faced by Gig workers has been created based on the article “Unstable platforms – Gig work urgently needs a legal framework” published in “Business Standard” on 14 March 2024.

UPSC Syllabus-GS Paper-3– Indian Economy and issues relating to Planning, Mobilization of Resources, Growth, Development and Employment.

Context– The survey titled“Prisonerson Wheels” highlighted the plight of cab drivers and delivery persons in India

What is a gig worker?

According to the Code on Social Security, 2020, A gig worker is a person who performs work or participates in work arrangements and earns from such activities, outside of the traditional employer-employee relationship.

What is the status of gig workers in India?

There are over 7 million gig workers in the country. It may rise to 23.5 million by 2030.

Read more- Labour Reforms

What are the issues faced by the gig workers as revealed by the recent survey?

1) Exploitation at multiple levels-The survey revealed a picture of overwork, financial struggle, caste discrimination, and arbitrary work culture for gig workers.

2) Underpaid-The majority in both categories, that is cab drivers and delivery persons, have reported low fares and rates with higher premium reductions by platforms.

3) Toxic work conditions– There are issues of arbitrary ID deactivation, and customers behaving badly with cab drivers.

4) Lack of social security provision-They are not provided with social security benefits like accident, health, and retirement benefits

5) Lack of political will– One of the labor codes passed by Parliament provides some protection to gig workers. However, the rules have not been framed at the all-India level.

There is a need for robust legislative protection for gig workers.However,the law should not be so stringent that it should stifle the growth of formal employment.

Question for practice

What are the problems faced by the gig workers?