Major Administrative Reforms by the govt

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Source: PIB

What is the news?

In a written reply to a question in the Rajya Sabha, the Minister of Personnel, Public Grievances, Pensions stated various administrative reforms brought by the government, to encourage greater efficiency, to transparency and create corruption free governance by increasing accountability and reduce scope for discretion.

Reforms Initiated
  1. Launch of Mission Karmayogi –  National Programme for Civil Services Capacity Building (NPCSCB), a new national architecture for civil services capacity building has been launched which aims at capacity building apparatus at individual, institutional and process levels for efficient public service delivery.
  2. e-Samiksha – A real time online system for monitoring and follow-up action on the decisions taken by the Government at the Apex level in respect of implementation of important Government programmes / projects. It has been developed by Cabinet secretariat with the technical help from National Informatics Centre(NIC)
  3. e-Office- e-Office Mission Mode Project (MMP) has been strengthened for enabling Ministries/ Departments to switchover to paperless office and efficient decision-making
  4. Self-certification of documents for appointments- From June 2016, recruiting agencies issue provisional appointment letters based on submission of self-certified documents by the candidates.
  5. Discontinuation of interview in recruitment of junior level posts- From January 2016, interview has been dispensed with for recruitment to all Group ‘C’, Group ‘B’ (Non-Gazetted posts) and other equivalent posts.
  6. Citizen Charters-Government has mandated Citizen Charters for all Ministries/Departments which are updated and reviewed on a regular basis.  The Citizen Charters of Central Government Departments are available at the respective web-sites of Ministries/Departments
  7. Good Governance Index 2019– Index was launched, which assesses the Status of Governance and impact of various interventions taken up by the State Government and Union Territories (UTs)
  8. National Conference on e-Governance – provides a platform for government to engage with experts, intellectuals from industry and academic institutions to exchange experiences relating to e-Governance initiatives
  9. Centralized Public Grievance Redress and Monitoring System (CPGRAMS)-The Government is undertaking CPGRAMS reforms in the top grievance receiving Ministries/ Departments by enabling questionnaire guided registration process and providing for automatic forwarding of grievances to field level functionaries thereby reducing the redress time
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