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Source: The post is based on the article “NHAI Launches ‘Rajmargyatra’ a Unified Mobile Application for National Highway Users” published in PIB on 3rd August 2023.
What is the News?
The National Highways Authority of India (NHAI) has launched the ‘Rajmargyatra’ app.
What is Rajmargyatra?
Rajmargyatra is a citizen-centric unified mobile application. It empowers travelers with comprehensive information on Indian National Highways while also offering an efficient complaint redressal system.
Aim: To create a seamless, user-friendly experience for highway users, fostering a safer and more enjoyable journey on Indian National Highways.
Key Features of Rajmargyatra app:
Comprehensive Highway Information: The app serves as a one-stop repository of essential information for National Highway users. Get real-time weather conditions, timely broadcast notifications, and access to details about nearby toll plazas, and other essential services that ensure a seamless and safe journey on National Highways.
Hassle-Free Complaint Redressal: The app comes equipped with an inbuilt complaint redressal and escalation mechanism. Users can easily report highway-related issues, attaching geo-tagged videos or photos for better clarity. Users can also track the status of their grievances for complete transparency.
Seamless FASTag Services: The app integrates its services with various bank portals, making it convenient for users to recharge their FASTags, avail monthly passes, and access other FASTag-related banking services – all within a single platform.
Over-speeding notifications and voice-assistance to encourage responsible and safe driving behavior.
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