Q. Consider the following statements regarding recently launched Anna Mitra and Anna Sahayata digital platforms:
1.The Portals are launched by the Ministry of Agriculture and Farmers Welfare.
2.Anna Mitra is designed to meet the specific operational needs of key stakeholders in the public distribution system.
3.Anna Sahayata portal is a citizen-first grievance redressal platform designed to serve the beneficiaries of the Pradhan Mantri Garib Kalyan Anna Yojana (PMGKAY).
4.Both portals have been rolled out to cover entire nation.
How many of the above statements are correct?
Explanation: Statements 2 and 3 are correct
Statement 1 is incorrect: The portals are launched by the Ministry of Consumer Affairs, Food & Public Distribution.
Statement 2 is correct: Anna Mitra is designed to meet the specific operational needs of key stakeholders in the public distribution system.
Statement 3 is correct: Anna Sahayata, a citizen-first grievance redressal platform designed to serve over 81 crore beneficiaries of the Pradhan Mantri Garib Kalyan Anna Yojana (PMGKAY) is built on the pillars of accessibility, accountability, and efficiency which leverages modern tools like WhatsApp, IVRS, and Automatic Speech Recognition (ASR) to make grievance lodging as easy as sending a message or making a call.
Statement 4 is incorrect: In its current rollout, Anna Mitra covers four states—Assam, Uttarakhand, Tripura, and Punjab—and is available in two languages, Hindi and English whereas Anna Sahayata covers five states in pilot phase—Gujarat, Jharkhand, Telangana, Tripura, and Uttar Pradesh—and is available in five languages, Hindi, Gujarati, Telugu, Bangla and English Eventually both the systems will be deployed pan India across all States/UTs as state systems will be integrated.
Source: PIB
