With reference to Grievance Redressal Assessment and Index (GRAI) 2022, consider the following statements:1.The objective of index is to present an organisation-wise comparative picture and provide valuable insights about strengths and areas of improvement regarding the grievance redressal mechanism.2.As per the index for the first time, the average disposal time of public grievances by central ministries and departments has come down.Select the correct statements using the codes given below:

Q. With reference to Grievance Redressal Assessment and Index (GRAI) 2022, consider the following statements:
1.The objective of index is to present an organisation-wise comparative picture and provide valuable insights about strengths and areas of improvement regarding the grievance redressal mechanism.
2.As per the index for the first time, the average disposal time of public grievances by central ministries and departments has come down.
Select the correct statements using the codes given below:

[A] 1 only

[B] 2 only

[C] Both 1 and 2

[D] Neither 1 nor 2

Answer: C

Notes:

Explanation –

Statements 1 and 2 are correct. The objective of index is to present an organisation-wise comparative picture and provide valuable insights about strengths and areas of improvement regarding the grievance redressal mechanism. As per the index for the first time, the average disposal time of public grievances by central ministries and departments has come down.

Source: ForumIAS

Post-Mains Strategy Session by Mr. Ayush Sinha | ForumIAS