Q. With reference to the National e-Governance Service Delivery Assessment (NeSDA) consider the following statements:
1.Its objective is to measure the depth and effectiveness of existing e-Governance service delivery mechanisms from the citizen’s perspective.
2.The framework is based on the Online Service Index (OSI) of UNDESA eGovernment Survey.
3.It was launched by the Department of Administrative Reforms & Public Grievances (DAPRG)..
How many of the above statements are correct?
Answer: C
Notes:
Explanation –
Statements 1, 2 and 3 are correct. NeSDA’s objective is to measure the depth and effectiveness of existing e-Governance service delivery mechanisms from the citizen’s perspective. The framework is based on the Online Service Index (OSI) of UNDESA eGovernment Survey. It was launched by the Department of Administrative Reforms & Public Grievances (DAPRG) in 2018.
Source: ForumIAS
