Q. With reference to the recent amendments to the Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2018, consider the following statements:
1.It aims to strengthen consumer protection against unsolicited commercial communication (UCC).
2.Telecom Regulatory Authority of India (TRAI) is the regulatory authority responsible for enforcing the TCCCPR, 2018 and its amendments.
3.Consumer can now identify different types of commercial messages by analyzing the content and context of the messages.
Which of the statements given above are correct?
Answer: A
Notes:
Explanations –
Statements 1 and 2 are correct. The recent amendments to the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018, introduced by TRAI on February 12, 2025, aim to combat unsolicited commercial communications (UCC) and protect consumers from spam calls and messages. The regulations also promote a transparent and consumer-friendly telecom ecosystem. TRAI is the regulatory authority that enforces the TCCCPR, 2018, and its amendments. It ensures compliance with the regulations by telecom operators and telemarketers.
Statement 3 is incorrect. TRAI has mandated standardized message headers for easy identification:
- “-P” for promotional messages.
- “-S” for service-related messages.
- “-T” for transactional messages.
- “-G” for government communications
Source: The Hindu
