Pharma Sahi Daam Portal and Pharma Jan Samadhan Portal

About the Pharma Sahi Daam Portal and Pharma Jan Samadhan Portal

• About Pharma Sahi Daam Portal

  • It is a specialized online search tool and mobile application designed to provide consumers with instantaneous access to the prices of both scheduled and non-scheduled medicines. 
  • Developed by: It has been developed by the National Pharmaceutical Pricing Authority (NPPA) under the Ministry of Chemicals and Fertilizers.
  • Features:
    • It helps users to verify that medicines are being sold within government-approved price limits.
    • It also serves as a vital tool for consumer protection by identifying instances of overpricing by pharmaceutical companies or chemists
    • If a discrepancy is found, users can seamlessly lodge a formal complaint through the app or via the “Pharma Jan Samadhan” web portal.

• About Pharma Jan Samadhan Portal

  • It is an online facility to raise a complaint for Overpricing, Sale without Price Approval, Refusal of sale and Non-Availability of Drugs. 
  • Who can lodge a complaint: Any individual or consumer organisation, stockist/distributor/dealer/retailer or State Drug Controller can lodge complaints at the portal.

• About the Integrated Portal

  • Integrated by: The integrated portal aims to ensure a more efficient and user-friendly digital experience.
  • Features:
    • This integration brings together medicine price information and grievance redressal services on a single unified digital platform.