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Keyword of the Day | Government as a Platform (GaaP)
Government as a Platform means designing the State as a shared digital infrastructure on which different departments agencies and citizens can build and access public services.
Tim O’Reilly popularised the idea of Government as a Platform arguing that government should provide foundational platforms and standards rather than trying to deliver every digital service itself.
Thinker of the Day | Patrick Dunleavy
Key Work: Digital Era Governance: IT Corporations, the State, and E-Government
Views
- Dunleavy argued that excessive fragmentation, outsourcing and quasi-markets under NPM created coordination problems and weakened the coherence of government.
He identified three major trends in Digital Era Governance: Reintegration – Bringing fragmented government functions back together. Integrated government portals providing multiple services through a single platform.
Needs-Based Holism
Organising services around citizens’ needs rather than departmental boundaries. A citizen accessing multiple welfare services through a unified digital interface rather than approaching several departments.
Digitalisation
Using ICT, data and digital platforms to transform administrative processes. DigiLocker, UMANG and Aadhaar-enabled services.
NPM
→ Fragmentation
→ Contracting-out
→ Managerialism
→ Market mechanisms Digital Era Governance
→ Reintegration
→ Holism
→ Digitalisation India’s
Digital Public Infrastructure (DPI) reflects several elements of Dunleavy’s DEG: Aadhaar + UPI + DigiLocker + India Stack
Thus, digitalisation must be accompanied by rights, accessibility and Dunleavy’s Digital Era Governance marks a shift from the fragmented, market-oriented state of NPM towards reintegrated, holistic and digitally enabled government.
Pub Ad PYQ Vault | Day 34 | PYQ (2016)
“E-governance is not merely about computerisation of government departments but about transforming the relationship between government and citizens.” Discuss
