The government has decided to make the draft e-commerce guidelines mandatory under the new Consumer Protection Act,2019. The E commerce guidelines will be applicable on all business to consumer(B2C) e-commerce platforms. The guidelines seeks to protect personally-identifiable information of customers and set a 14-day limit for payments toward refund requests. The Consumer Act also sets… Continue reading E-commerce guidelines to be mandatory under consumer protection law
Tag: Consumer protection bill
Rajya Sabha passes Consumer Protection Bill
Rajya Sabha has passed the Consumer Protection Bill,2019.The bill has already been passed by the Lok Sabha. The bill replaces the Consumer Protection Act,1986.The bill seeks to strengthen the rights of consumers and provides a mechanism for redressal of complaints regarding defects in goods and deficiency in services. The bill defines a consumer as a… Continue reading Rajya Sabha passes Consumer Protection Bill
Lok Sabha passes Consumer Protection Bill
The Lok Sabha has passed the Consumer Protection Bill,2019.The bill replaces the Consumer Protection Act,1986. The bill defines a consumer as a person who buys any goods or avails a service for a consideration.It does not include a person who obtains a good for resale or a good or service for commercial purposes. The bill… Continue reading Lok Sabha passes Consumer Protection Bill
